Customer Privacy Notice               Supplier Privacy Notice              Employee Privacy Notice

"Treat people the way you would like to be treated."

The privacy of personal information is of great importance to us, and we are committed (and obliged by law) to protecting it. With the increasingly rapid expansion of technology and access to information, preserving your privacy is now more important than ever.

To contact our Privacy Officer, please put your request in writing to:

The Privacy Officer
Collins Foods Group                                                                   Fax: 07 3352 0894
PO Box 286
Lutwyche  Qld  4030                                                                  Email: privacyofficer@collinsfg.com.au     
 

Customer Privacy Notice

In the following notice, "we", "our" or "us" means the Collins Foods Group. Personal Information means any information that can be identified about an individual (not a business).

We recognise the trust you put in us, when you supply us with your personal information. By way of assurance to all Customers, each employee of the Collins Foods Group has signed a Privacy Agreement to ensure that our privacy obligations are complied with.

The purpose of this notice is to also make sure that you are aware of a range of matters relating to our ongoing collection, use and disclosure of personal information.

The personal information that we collect from December 21, 2001 about you will only be collected with your consent AFTER you have been informed of the purposes and consequences of providing this information.

Examples of the customary purposes for which information may be used or disclosed are:

Register a Customer complaint to resolve issues; Improve services and product quality from Customer feedback; Administer Insurance claims; Enter competitions/promotions; Inform valued Customers of special offers.

The Privacy Policy confirms that you can access your personal information that is already held by us. Should any of your personal information by incorrect, you may have the opportunity to correct it.

There are, however, some circumstances where you may be denied access to your information. Our Privacy Officer will advise if any of these circumstances apply.

You can request in writing to the Privacy Officer for access to the Collins Foods Group Privacy Policy, access & correction to your personal information and complaints on handling of your personal information.

Supplier Privacy Notice

In the following notice, "we", "our" or "us" means the Collins Foods Group. Personal Information means any information that can be identified about an individual (not a business).

We recognise the trust you put in us when you supply us with your personal information. By way of assurance to all Suppliers, each employee of the Collins Foods Group has signed a Privacy Agreement to ensure that our privacy obligations are complied with.

Employee Privacy Notice

In the following notice, "we", "our" or "us" means the Collins Foods Group. Personal Information means any information that can be identified about an individual (not a business).

We recognise the trust you put in us when you supply us with your personal information. Customers and Suppliers also place their trust in us when they supply their personal information.

The Collins Foods Group must now comply with amendments made to the Privacy Act, 1988 (Cth) which took effect on 21 December 2001. In order to fulfil our responsibilities, we need your commitment to ensure the correct use, disclosure and protection of ALL personal information collected.

By way of assurance to all Employees, Customers and Suppliers of the Collins Foods Group that these privacy obligations shall be complied with, all employees must sign a Privacy Agreement. We will also ensure that external parties, which handle personal information on our behalf, comply with the level of policy standards we have requested.

The purpose of this Notice is to also make sure that you are aware of a range of matters relating to our ongoing collection, use and disclosure of personal information about you, our Customers and Suppliers.

The personal information we collect about YOU, we primarily use for the function and activities of employment. This information is further used for the purposes by law of taxation, assistance agency (Government agencies - such as Centrelink) or superannuation administration.

Only when requested in writing will we disclose consented information to third parties i.e. Credit References, Accountants, Recruitment agencies - even then we will only confirm or deny information they have received from yourselves.

The Privacy Policy confirms that you can access your personal information that is already held by us. Should any of your personal information be incorrect, you may have the opportunity to correct it.

There are, however, some circumstances where you may be denied access to your information. Our Privacy Officer will advise if any of these circumstances apply.

If you have any queries regarding privacy and your personal information, you can contact the Privacy Officer. Also please contact the Privacy Officer if you suspect a Privacy breach.